NRP Instructor DVD-ROM: Updates


2/5/2015: New CME Certificate (and Front Matter if Applicable)

The AAP has updated the CME certificate for the DVD-ROM. Please download and run this patch to get the latest files and to make sure your CME certificate is valid. If you have not run the April 2013 updater, then you will also get new front matter.

To install, quit any instances of NRP Instructor that you may have running, download the patch by clicking on the link below, and then follow the instructions below. Once the installer has completed, launch the NRP Instructor program and use the CME Credit pull-down menu to print your certificate. If the certificate fails to print for any reason, you will have the option to view and print it online. If you have not completed the program and claimed CME credit, you will need to do so before printing your certificate.

Windows Users

» Download the Windows Patch

To Install:
  1. Quit NRP Instructor, if it is running.
  2. Click the link above.
  3. If you are asked to save, open, or run the file, you can choose any of those options. If you click "Save," please note where the file is saved.
  4. Once the file is downloaded, it may uncompress automatically, or you may have to double-click on the zip file to uncompress it.
  5. Once the file is uncompressed, double-click on the "NRP Instructor Patch 2-5-2015.exe" file.
  6. You may see a security warning that the file could not be verified, or is not trusted. Click "Run" or "OK" or "Keep" to bypass these warnings and continue running the file. (All the file does is find NRP Instructor and replace 2 PDFs with new ones.)
  7. The installer will update the CME certificate and front matter.
  8. Quit the installer by clicking "OK" on the final installer window.

Mac Users

» Download the Mac Patch File

To Install:
  1. Quit NRP Instructor, if it is running.
  2. Click the link above to save the MS_script2.dll file to your hard drive. Depending on your web browser's configuration, it may go into your Downloads folder or somewhere else.
  3. Once the file is downloaded, locate it. If you can't find it, try searching (Command-F) your hard drive.
  4. Copy the file. Select it and then Command-C or use the File menu.
  5. Find the existing NRP instructor install folder. This is usually in the Applications folder, in a folder called "NRP Inst - Drag to Applications".
  6. Paste the MS_script2.dll file into that folder. Replace the existing file. You may need to type your master password to give permission, this is normal and harmless.
  7. Run NRP Instructor.

3/09/2012: First Video in Chapter 2 Freezes

On some computers, the first video of chapter 2 freezes during playback. You can bypass that video by returning to the table of contents and clicking on the next video in the list.

To watch the first video of Chapter 2 online, click the link below.

http://mycmecredit.com/aap/nrpi/MAS_G/

6/01/2011: Windows Crash Upon Launching DVD (includes screen resolution patch)

We have identified an issue on some Windows computers that causes the NRP Instructor program to crash when trying to view the introduction video. The below patch should resolve this problem. NOTE: This patch also includes the screen resolution patch from the 5/11/2011 update below.

To install, quit any instances of NRP Instructor that you may have running, download the patch by clicking on the link below, and then follow the instructions below. Once the installer has completed, launch the NRP Instructor program and the issue should be resolved. If it is not, please submit a support ticket and provide as many details as possible.

Windows Users

» Download the Windows Patch

To Install: Once the file is downloaded and uncompressed, quit any running instances of the NRP Instructor program and then double click on the NRP Instructor Patch 5-31-2011.exe file. The installer will patch your NRP Instructor application. Once complete, launch the NRP instructor program and see if the issue has been resolved.

5/11/2011: Windows and Mac Screen Resolution Issues

We have identified an issue on some Windows and Mac computers that causes the NRP Instructor program to load off the visible and clickable screen area. The below patches should resolve this problem.

To install, quit any instances of NRP Instructor that you may have running, download the appropriate patch for your operating system by clicking on the link below, and then follow the instructions below depending on your operating system. Once the installer has completed, launch the NRP Instructor program and the issue should be resolved. If it is not, please submit a support ticket and provide as many details as possible.

Windows Users

» Download the Windows Patch

To Install: Once the file is downloaded and uncompressed, quit any running instances of the NRP Instructor program and then double click on the NRP Instructor Patch 5-11-2011.exe file. The installer will patch your NRP Instructor application. Once complete, launch the NRP instructor program and see if the issue has been resolved.

Mac Users

» Download the Mac Patch

To Install: Once the file is downloaded and uncompressed, quit any running instances of the NRP Instructor program and then locate the NRP Instructor installation folder, which should be found at:

Applications > NRP Instr 2010 - drag to HD

Drag the uncompressed "NRP_inst2010.dxr" file to the "NRP Instr 2010 - drag to HD" folder. When it asks if you want to replace the existing file, clock on "Replace." Once the file has been replaced, launch the NRP Instructor program and see if the issue has been resolved.

If you need technical support, please visit the NRP Instructor Technical Support page.

To evaluate the software, please visit the NRP Instructor Evaluation page.